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Alcohol & Drug Information Service

St Vincent’s Alcohol & Drug Information Service (ADIS) is a NSW state-wide telephone service providing education, information, referral, crisis counselling and support about illegal drugs such as heroin, ice and cannabis, as well as legal drugs such as alcohol.

ADIS operates 24 hours, 7 days a week. All calls are confidential and anonymous.

Our service is here for:
• People affected by drugs  
• Families
• Friends  
• Professionals

Contact Us

Sydney metropolitan:    02 9361 8000
Regional & rural NSW freecall*:    1800 422 599

* Please note- Freecall numbers are not free from mobile phones, except Telstra mobiles.

Frequently Asked Questions

Is ADIS confidential?
Yes. Callers are not identified and calls are not recorded. Like all health workers we must report any calls regarding child abuse to Community Services. We have a duty of care to protect callers and others from harm, for example if someone is going to attempt suicide or commit violence. We are also obliged to report serious crimes that are reported to us.

Are the calls recorded?

Does my number come up on the phone when I ring?

What drugs can ADIS tell me about?
Illicit drugs such as heroin, cannabis, ice, amphetamines, ecstasy, cocaine, LSD and others; problematic use of prescribed medications like opiates and opioids such as morphine, codeine, methadone and buprenorphine, steroids, and benzodiazepines; and alcohol.

Can ADIS tell me about prescription drugs?
No, ADIS staff are not pharmacists or medical practitioners. If you need detailed information about prescribed medications please contact your prescribing doctor, pharmacist, medication manufacturer, or the Medicines Line 1300 888 763.
However, if you are experiencing problems with misusing your prescription medication ADIS are able to provide information, support or counselling to you.

In case of emergency please seek emergency treatment by ringing 000 or call Poisons Information on 13 11 26

If I talk to someone at ADIS is my information kept on record?
We will not ask your name, or any identifying information, unless you would like us to contact you later for follow up. We may ask for information including your postcode, or age range for purposes like service planning, however you don’t have to give this information if you don’t want to.