International patients You are here:HomePatients & VisitorsYour Hospital StayInternational patients International Patient Information Our team has extensive experience working with international insurers. We will contact your insurer to determine your level of cover and liaise with medical staff regarding your insurance documentation. St Vincent’s Hospital will invoice your insurer if a guarantee of payment is received prior to discharge, otherwise you are required to pay for your treatment upon discharge. International patients can e-mail us at SVHS.OPHC@svha.org.au or call +61 2 8382 4631.