Information for patients You are here:HomeOur servicesList of servicesTelehealth St Vincent’s Health Network Sydney Telehealth St Vincent’s Health Network Sydney has always seen and treated patients from rural and regional NSW, and to help these patients and their families we have now introduced Telehealth consultations. As this video demonstrates, Telehealth consultations will reduce the number of trips required to the St Vincent’s campus saving time, money and reducing stress, and we’re really proud to offer this service. This video consultation service is for people who have a scheduled appointment with the St Vincent’s Health Network Sydney. Appointments for this service must be arranged in advanced, if you have booked a telehealth video-consultation, simply click the start video call button 5 minutes before your booked appointment time. Start Video call Information for patients Patient Information Sheet SVHNS - Telehealth access info guide for Patients SVHNS - Telehealth access on mobile app guide for Patients Telehealth patient access info guide You can find valuable, user-friendly information on the ACI website here: https://www.aci.health.nsw.gov.au/make-it-happen/telehealth RESOURCES FOR PATIENTS Pexip video Virtual clinic tutorial for patients (Windows desktop) Pexip video Virtual clinic tutorial for patients (Android) Information about telehealth for patients Preparing for virtual appointment: information for patients (including etiquette information) These video calls work using the Google Chrome web browser. No special software or plugins need to be installed. Google Chrome can be downloaded at: www.google.com/chrome. This service is provided by eHealth/Pexip and St Vincent’s Hospital Sydney. If you have any enquiries please contact the person who made the booking for you. Should you require any further information please don’t hesitate to contact Telehealth Manager Majid Shahi T: (02) 93555712 | Mob: 0417664707 | VMR: 4381272 | E: Majid.Shahi@svha.org.au